The roots of social architecture are in sociology principles, especially
relating to community. Social architecture is a sub segment within the growing
field of technology, specifically social media. Social media itself spans many
genres; from marketing (SMM) to optimization (SMO), to design to PR to
communications to development. In my opinion, social architecture most often
refers to the use of social media tools (sometime synonymous with web 2.0) and
UX strategy in order to create or enhance any type of online entity – from
platforms to websites to widgets. The most obvious application of social
architecture is within the framework of social networks and online communities.
However social networks themselves are an aggregation of tools and strategies
that can be dissected and broken into individual components. Profiles,
folksonomy, crowd sourcing, voting, analytics, platforms, openness and search
are all elements that can exist on their own and outside of a conventional
‘walled’ or ‘siloed’ setting. Among interactive agencies, social media is a
growing segment of business; everyone is clamoring for the top talent and
innovations. However, to most agencies and brand managers social media only
means contact strategy, viral marketing or the current hot, in-demand trend
(Facebook applications anyone?). While related, social architecture encompasses
a much broader set of principles and strategies. Social media architects (those
applying SA principles) are the developers and product conceptualization gurus.
They are the guys and gals working to design new applications, assist startups
in user-experience and enhance or grow existing online portals (AOL, Yahoo,
Facebook). With the rising successes of social media, everyone wants in. The
demand for these people has only just begun. In the past two weeks I have
advised several digital agencies on campaigns requiring social architecture
expertise. How do we make something truly viral? How can we provide for a user
experience where the community has a clear sense of ownership? How can we gain
insights from our tremendous user base? |
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